Return Policy

  • Harmony Computers offers a 14 day return policy on all defective items.
  • NO returns of any type will be accepted without an RMA number. For faster service, please call one of our Customer Service Representatives Toll-Free at 1-877-427-6669 or Email them at customerservice@shopharmony.com
  • All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.
  • Harmony Computers strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.
  • If merchandise arrives damaged: save the merchandise AND the original box and packing it arrived in, notify the carrier immediately to arrange for an inspection and a pick up of damaged merchandise.
  • DEFECTIVE items must be returned directly to Harmony Computers within 30 days from the invoice date, at Harmony's discretion for: credit, replacement, exchange or repair.
  • After 14 days, all manufacturers' warranties apply. Manufacturers and distributors do not accept non-defective returns, however Harmony Computers will attempt to accommodate our customers requests within 14 days of purchase.
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